Last Updated: November 2025

Thank you for using POSTD, a content creation and scheduling platform owned and operated by Aligned By Design Marketing (“we,” “our,” or “us”).

We are committed to protecting your privacy and handling your data responsibly.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile app, and AI tools (together, the “Services”).

1. What Information We Collect

We collect the following types of data:

1.1. Information You Provide

• Name, email address, phone number

• Brand information (logos, fonts, colors, tone guidelines)

• Content you upload (images, video, text, captions, assets)

• Social accounts you connect

• Payment and billing information (processed securely by Stripe)

1.2. Information From Connected Platforms

If you authorize POSTD to connect to third-party platforms (such as Instagram, Facebook, TikTok, or Google), we may receive:

• Profile information

• Page and account IDs

• Posting permissions

• Insights and analytics data

• Scheduled and published content information

We follow each platform’s data use and permissions policies.

1.3. Automatic Data

We may automatically collect:

• IP address

• Device type, browser type

• Usage activity (buttons clicked, pages viewed, performance metrics)

• Log data for error detection and security

2. How We Use Your Information

We process data to:

• Create content using AI tools

• Schedule and publish posts

• Provide analytics and insights

• Improve our AI performance and model reliability

• Personalize your experience

• Respond to support requests

• Prevent misuse, fraud, or security issues

• Comply with legal obligations

We do NOT sell or share your data with advertisers or data brokers.

3. How We Share Information

We only share data with:

• Social platforms you connect (for posting and analytics)

• OpenAI / Anthropic / other LLM partners to generate content

• Payment processors (Stripe)

• Cloud storage providers

• Trusted service providers who help us operate the platform

We do not allow any partner to use your data for their own advertising or training unless explicitly permitted.

4. Data Security

We use:

• SSL encryption

• Access controls and identity verification

• Secure database storage

• Regular security auditing

However, no online service is 100% secure. We monitor our systems continuously for vulnerabilities.

5. Your Rights

Depending on your location, you may request:

• Access to your data

• Correction of data

• Deletion of data

• Transfer of data

• Withdrawal of consent

• Termination of your account

Submit requests to support@postd.ai.

6. Data Retention

We retain your information only as long as necessary to provide the Services or comply with legal obligations. You may request deletion at any time.

7. Children’s Privacy

POSTD is not intended for users under the age of 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected by the “Last Updated” date above.